

Quality & Compliance Case Study
Module: Incident Management
Provider Name: Hope Enterprises
Annual Revenue: $25M
Programs: IDD (Residential, Life-Sharing, Employment, Day Services) & Children’s Services
Module: Incident Management


Quality & Compliance Case Study
Module: Incident Management
Provider Name: Hope Enterprises
Annual Revenue: $25M
Programs: IDD (Residential, Life-Sharing, Employment, Day Services) & Children’s Services
Module: Incident Management

Saved 10-20 Hours per Week
Fully Automated Reports
Enabled Different Data Analysis
Balanced Scorecard Results
Problems
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Time consuming
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Manual efforts
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Little time left for analysis
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Pivot charts not easily understood by program or operational leaders
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Limited or no ability for users to interact with the reports
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Excel spreadsheet
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Crashing
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Becoming corrupt
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Lost data
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Solutions
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Saved 10-20 hours per week
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Eliminated risk of manual errors
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Enabled employees to analyze data differently
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Improved how the State viewed Hope Enterprises’ management of quality & compliance
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Fully automated monthly and quarterly reports
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Program supervisors
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Administration
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Board of Directors
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“If you are a provider in PA and struggling to complete the Quality Management component of the ODP Incident Management Bulletin 00-21-02, you need to see this in action. It will solve your struggles and complete the process for you!”
Case Studies
Measuring the Impact of Our Business Intelligence Solutions
Eliminated Hours of Manual Reporting and Frustration
Enabled Instant Access to Accurate, Regulation-Compliant Incident Reports
Strengthened Data Governance and Decision-Making Power


Saved 20-30 Hours
Eliminated Risk of Manual Errors
Improved Data-Driven Decision Making