Business Intelligence for Human Services
The BI Collaborative exclusively serves Human Services Providers — IDD, Behavioral & Mental Health, Children & Youth, and Addiction Service Providers — helping them turn data into actionable information to create efficiencies, optimize quality, and drive cost and revenue improvements.
The Challenge
All Human Services Providers share similar challenges.
- Siloed Data (departments & systems)
- Huge Manual Efforts to pull data for reporting
- Data is often late or outdated for reporting or decision making
- No “single source of truth” for Management Insights
- Not prepared to compete in APM or Value Based contract
- Source System reporting is limited to only data in that system
- Information is not easily available or digestible
- Many people pulling data for different purposes
- We don’t know our cost/margin at unit of service
- Lack of IT resources
According to research from Aberdeen, McKinsey & Forrester:
“Data-driven organizations are 30% more likely to reach their goals, 6% more profitable and have a 173% advantage in efficiently complying with regulations.”
Our Mission
Combining leading-edge business intelligence with culture-changing collaboration.
Business Intelligence and Organizational Data Strategy are critical components for companies that seek to optimize their operations and gain a competitive edge in today’s business landscape. In fact, recent research from Aberdeen, McKinsey and Forrester report that “Data-driven organizations are 30% more likely to attain their goals, 6% more profitable and have an 173% advantage in efficiently complying with regulations.”
The BI Collaborative’s mission has always been to “Create Fact-Based Decision-Making Organizations.” We do this through Technology, Consulting, Education and Collaboration, and our business intelligence platform is the enabling technology for organizational performance improvement and foundational to compete in a Value-Based Reimbursement world.
The Benefits
What are the benefits of a Data-Driven Culture in your agency?
Create Efficiencies & Save Time. No more trying to organize the data for specific reporting.
Increase Productivity. Insights are available at the fingertips of anyone, at any level of your organization.
Operational Excellence Framework. Data provides the foundation for continuous improvement and fact-based decision making.
Employee Engagement & Satisfaction. When you implement at a workgroup and business problem level, employees see their input is sought and their problems are solved thus they are engaged and appreciative.
Why Work With Us?
8 Reasons Human Services Agencies Partner with Us
Creating Data-Driven Organizations
Several research studies (like this one) confirm that data-driven organizations out-compete their peers
Experienced Partner
Our Leadership team has 25+ years of experience building technology solutions for Healthcare Providers
Cost-Effective
More cost-effective to use a technology built for the industry than build/maintain something internally.
Knowledge Sharing
Industry Benchmarks
Extend Your IT Team
VBR Transition Experts
Quick Implementation + Results
Testimonials
What are our clients and partners saying?
Stacy DiStefano
CEO, Consulting For Human Services
"The days of approaching funders with client photos and anecdotal stories of success to renew contracts are long gone. Today’s human service realities require not just data, but the ability to manage that data with metrics to show outcomes from mission-driven work, and that is exactly what The BI Collaborative Platform delivers."
G.N. Janes
CEO, Valley Community Services
"The BI Collaborative Analytics Platform has eliminated 90 percent of the manual efforts we once spent organizing, analyzing and reporting our data. Having quick access to accurate data that can help make informed financial decisions, coupled with the ability to focus quality assurance on particular pain points, and The BI Collaborative is a must-have!"
John Jabour
CIO, Keystone Human Services
"I’ve been in IT for many years and have used hundreds of vendors. The BI Collaborative has proven to be a visionary leader in the Human Services field. They bring a wealth of knowledge and technical expertise at a critical juncture in our journey. Their leadership team is outstanding and have earned our trust. More importantly, they look at Keystone Human Services as a long-term partner. They’ve created some of the finest solutions I’ve seen, and they’ve been a pleasure to work with."
Kim Sonafelt
CEO, Mainstay Life Services
"The BI Collaborative has enabled us to use real-time data to make decisions, improving our overall efficiency. We have been able to partner with The BI Collaborative to develop a platform for all levels of management. By utilizing business intelligence, we have been able to drive growth and improve transparency with all stakeholders."
Colleen Johnson
SVP Operations, Pathways
"Markets & Industry changes have required Providers to adopt new technologies that allow them to do more with less. The right tools are the ones that gather information & data in real time to better understand business…one company killing it is The BI Collaborative!"
Alan Benson
CEO, Lakeshore Community Services
"The BI Collaborative Analytics Platform has created efficiencies in how we manage and report our data & has allowed us to make data-driven decisions in a more timely and effective manner."
Dr. Kristine Koontz
VP Quality, Keystone Human Services
"The BI Collaborative has delivered on its promise to provide a system that gets information in the hands of employees, at any level, so that they can make informed and actionable decisions. A lot of companies talk about innovation, collaboration and the opportunity to transform what their customers do, and I want to say 'Thank You' for bringing that to fruition."
Karen Jacobsen
CEO, Emmaus Pittsburgh
"The BI Collaborative is helping us organize and retrieve data in a much more efficient way. We are moving from pulling reports manually to using business intelligence — which is saving us time, energy and resources."
Jodie Esper
CFO, Mainstay Life Services
"Being able to automate all of our systems into one centralized business intelligence platform was key so we weren’t relying on multiple staff needing to know multiple systems to get information. Having weekly visuals and access to detailed data allows us to easily see and understand as things are changing and MAKE DECISIONS WITH DATA."
Janeen Latin
President/CEO, UCP Central PA
"UCP Central PA has greatly benefited from our partnership with The BI Collaborative. Having access to real-time data from multiple sources in one centralized location has transformed the way we use information to make decisions. Rather than relying on historical reports and reacting to issues after they occur, we are better equipped to identify trends early, monitor organizational performance, and make proactive, data-informed decisions that improve our operations.
The BI Collaborative has helped us strengthen our data capabilities by providing meaningful insights that support strategic planning, operational oversight, and accountability across the organization. Their expertise has enabled our leadership team to focus on opportunities for continuous improvement while ensuring we are making decisions based on reliable, actionable information.
We believe AI-powered business insight is a natural next step in this evolution. By helping leaders and managers interpret complex data, identify emerging risks, and recommend timely actions, AI has the potential to improve decision-making, strengthen workforce support, and ultimately enhance the quality of services delivered to the individuals and families we serve."
The BI Collab Blog
Business Intelligence Education, Resources & Insights
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