Quality Compliance
Hope Enterprises

Quality & Compliance Case Study

Module: Incident Management

Provider Name: Hope Enterprises
Annual Revenue:
$25M
Programs: IDD (Residential, Life-Sharing, Employment, Day Services) & Children’s Services
Module: Incident Management

Balanced Scorecard
Hope Enterprises

Quality & Compliance Case Study

Module: Incident Management

Provider Name: Hope Enterprises
Annual Revenue:
$25M
Programs: IDD (Residential, Life-Sharing, Employment, Day Services) & Children’s Services
Module: Incident Management

Balanced Scorecard

Saved 10-20 Hours per Week

Fully Automated Reports

Enabled Different Data Analysis

Balanced Scorecard Results

Problems

  • Time consuming

  • Manual efforts

  • Little time left for analysis

  • Pivot charts not easily understood by program or operational leaders

  • Limited or no ability for users to interact with the reports

  • Excel spreadsheet

    • Crashing

    • Becoming corrupt

    • Lost data

Solutions

  • Saved 10-20 hours per week

  • Eliminated risk of manual errors

  • Enabled employees to analyze data differently

  • Improved how the State viewed Hope Enterprises’ management of quality & compliance

  • Fully automated monthly and quarterly reports

    • Program supervisors

    • Administration

    • Board of Directors

“If you are a provider in PA and struggling to complete the Quality Management component of the ODP Incident Management Bulletin 00-21-02, you need to see this in action. It will solve your struggles and complete the process for you!”

Bridget Lingle

Compliance Manager, Hope Enterprises

Case Studies

Measuring the Impact of Our Business Intelligence Solutions

Access Services

Saved 20-30 Hours

Eliminated Manual Reporting Efforts

Improved Data-Driven Decision Making

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Single Source of Truth for Reporting
Eliminated Risk of Manual Errors
Faster Access to Data Insights